EC Safety Solutions is the controller and responsible for your personal data (collectively referred to as ‘COMPANY’, ‘we’, ‘us’ or ‘our’ in this privacy notice). Our Company Registration Number is 6873498 and our registered company address is: Innovation Centre Medway, Maidstone Road, Chatham, England, ME5 9FD.
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).
We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance. Please email us – [email protected] or call us on 08001930246 and your concerns will be forwarded to our compliance team.
What info do we collect?
You give us information when you use our website and services, including when you:
The information we collect from you could include your:
Cookies allow us to gather information about your visits to our site, including your:
How do we use your personal information?
We will only use your personal information when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
As much as we want to let you know about our last-minute deals and discounted courses, we want to provide you with choices when it comes to using certain personal information, particularly around marketing and advertising. You will receive marketing communications from us if you have requested information from us or you’re a registered firm and, in each case, you have not opted out of receiving that marketing. We do not share or sell your personal information with a view to advertising, to anyone else and you can ask us to stop sending you marketing messages at any time by contacting us at any time.
Change of Purpose
We will only use your personal data for the purposes for which we collected it unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
Who do we share your information with?
We will not share your personal data with others, unless:
How long do we keep your information?
We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. By way of example, by law, we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for seven years after they cease being customers for tax purposes.
How we keep it safe
We take the security of your personal information very seriously. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to ensure that your information is kept safe and secure.
We limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so. Our procedures mean that we may ask you to prove your identity before we share your personal information with you.
What are your legal rights?
Under certain circumstances, you have the following rights under the General Data Protection Regulation in relation to your personal data:
General Data Protection Regulations (GDPR)
For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals rights under the General Data Protection Regulation.
No Fee usually Required
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge an administration fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
Time limit to Respond
We aim to acknowledge your initial legitimate request within two working days and respond fully within one month. Occasionally if your request is particularly complex or you have made several requests it may take us longer than a month. In this case, we will notify you and keep you updated.
E L McCann CMIOSH
EC Safety Solutions
T: 0800 1930246
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